Your clients, your boss, your co-workers, your staff...everyone has a desire. When someone asks for something there is a desire...and then reality surfaces.  The question is, does the reality diminish the desire? We can prevent this by setting clear and true expectations. And, Yes, We should Under Promise and Over Deliver, as well as set Set Expectations and Exceed them.

The question is, how does that look in our everyday life?

Expectation has brought Desire and Reality together in a Union!